This article will guide you through cleaning your PC and resetting your Google Chrome browser.
Please Note:
- ClubReady, and the add-on products, are web-based systems and requires a vanilla (meaning plain or basic) web browser to operate properly.
- ClubReady, and the add-on products, work best using Google Chrome.
- Third-party plugins and apps installed in Google Chrome as well as various 'malware, junkware and adware' which inadvertently accumulate over the course of normal web browsing can all interfere with certain critical functions.
- If problems arise while using ClubReady, and the add-on products, we recommend confirming ALL Windows Updates and security patches are up-to-date and then cleaning any 'malware, junkware and adware' and lastly uninstall all third-party plugins and reset Google Chrome to 'factory state'.
Step One: Confirm All Windows Updates Are Up-To-Date
- Windows 7: https://www.wikihow.com/Check-for-Updates-for-Windows-7
- Windows 8.1: https://www.wikihow.com/Update-Windows-8.1
- Windows 10: https://www.wikihow.com/Check-for-Updates-for-Windows-10
- Windows 11: https://support.microsoft.com/en-us/windows/get-the-latest-windows-update-7d20e88c-0568-483a-37bc-c3885390d212#WindowsVersion=Windows_11
Step Two: Scan for Malicious Software
Download, install, and then run each of these free programs in this order:
- Junkware Removal Tool: https://www.bleepingcomputer.com/download/junkware-removal-tool/
- AdwCleaner: https://www.bleepingcomputer.com/download/adwcleaner/
- Malwarebytes Anti-Malware: https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
NOTE: Each program is free and will be needed to start the cleaning process.
Step Three: Clear and Reset Google Chrome
- Clear Cache and Cookies: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
- Uninstall Chrome Apps and Extensions: https://support.google.com/chrome_webstore/answer/2664769?hl=en
- Reset Chrome Settings To Default: https://support.google.com/chrome/answer/3296214?hl=en