This is an article on how to disable identity protection in Webroot - inside of the internet security program Webroot is a module called Identity Shield that will interfere with the process of scanning credit cards into the ClubReady POS. - Identity Shield must be disabled.
NOTE: This is not a ClubReady function, but identity guard will prohibit the scanning of a credit card. Identity Protection protects you from identity theft and financial loss. It ensures that your sensitive data is protected, while safe-guarding you from keyloggers, screen-grabbers, phishing schemes, and other information-stealing techniques.
To view Identity Protection status or to disable Identity Protection Open SecureAnywhere (see Using the SecureAnywhere interface).
Click the gear next to Identity Protection.
Identity Protection consists of two shields: the Identity shield and the Phishing shield. The green buttons indicate the shields are on. Disable Identity Shield by clicking the green button. You may be prompted to type characters into a CAPTCHA window to confirm you are a real user.