Jacqueline Leonard

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Activity overview

Latest activity by Jacqueline Leonard
  • Jacqueline Leonard created an article,

    Commission Tiers Page

    This article will guide you through setting up detailed commission tiers for your staff. Navigate to Setup > Staff > Commission Tiers. The first line informs you that current option for calculating...

  • Jacqueline Leonard created an article,

    Understanding Logging Off Tasks

    This article will guide you through understanding the various aspects of logging off tasks in your Lead Management Dashboard.    Logging Off Tasks Removes Them from Your List: When you log off a ta...

  • Jacqueline Leonard created an article,

    Enable Classes to be Available on the App

    This article will guide you through the needed settings to ensure your classes are available to be scheduled when using the mobile app.    1. Allow Booking Setup Navigate to Setup > Scheduling > Cl...

  • Jacqueline Leonard created an article,

    Scheduling Reimagined: Adding An Additional Class Name

    This article will guide you on how to add and/or edit an additional class name.   Classes show the name of the class that was entered in Setup - but you might want to differentiate these classes fu...

  • Jacqueline Leonard created an article,

    Setup Secondary Instructor Pay Rate

    This article will guide you through the steps on how to setup a secondary instructor to display in the Commission & Payroll report.    1. Setup Instructor Pay Rate Navigate to Setup > Scheduling > ...

  • Jacqueline Leonard created an article,

    When Session Credits are Added

    This article will guide you through understanding when a session credit is added to a user's account.    Search and locate the user profile > BILLING.  Click the invoice ID number to view when the...

  • Jacqueline Leonard created an article,

    Troubleshooting: Report Not Generating

    This article helps you understand why your ClubReady report might not upload or why it is taking longer to display, and what you can do to fix it.  Please Note: If all of your devices are being co...

  • Jacqueline Leonard created an article,

    Instructor Bonus Tiers for Classes

    This article will guide you through the steps on how to set up Bonus Tiers for class instructors.  NOTES:  This feature is available within the Class Settings at Club Level and not available at t...

  • Jacqueline Leonard created an article,

    Optum Report

    What is Optum?  Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health.   Does ClubReady provide ...

  • Jacqueline Leonard created an article,

    Instructor Name Format

    This article will guide you through the steps on how to adjust how the instructor's name is displayed in the schedule.    Navigate to Setup > Scheduling > Scheduling Settings.  Scroll to the sectio...