This article will guide you through the steps to create a customized welcome message for new opt-ins, available exclusively to Connect users at the club level. This feature replaces the default ClubReady message, allowing your studio to craft a message that aligns with your brand’s voice.
Please Note:
- This feature is only available for Connect users.
- This feature is currently available at the club (studio/location) level.
- This custom message will replace the default ClubReady message. If the 'Customized Op In Message Template' is set to Yes, but no text is entered in 'Type Customized Message Here,' the customer will see the 'Appended Legal Language' instead.
- 300 character limit, including the Appended Legal Language.
1. Navigate to ClubReady > Setup > Communication > Communication Settings > SMS (Text Message) Settings.
2. Customized Opt In Message Template: Switch the toggle to Yes.
3. Type Customized Message Here: Type the verbiage you want your clients to receive when they opt in to receive messages from your studio.
4. Appended Legal Language: This message cannot be customized and will be included in the message you have customized.