This article will guide you through adjusting a client's Class Count in ClubReady. The Class Count can be updated from two different locations within the client's profile and is editable by staff with the appropriate permission.
Content:
Before You Begin
Make sure you have the following before getting started:
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Permissions required:
- Member Management: General - Can Edit Class Attendance Score
How to Update Class Count
Staff with the Can Edit Class Attendance Score permission will see an edit pencil next to the client's class count score. Click the edit pencil to make adjustments. This can be done from either of the following locations:
Option 1 — Client Overview Page: Navigate to the client's overview page. Locate the class count score and click the edit pencil to update the value.
Option 2 — Client All Detail Page: Navigate to the client's All Detail page. Locate the class count score and click the edit pencil to update the value.
Frequently Asked Questions
Q: Why don't I see an edit pencil next to the client's class count score?
A: The edit pencil is only visible to staff who have the Can Edit Class Attendance Score permission. If you do not see it, contact your administrator to confirm your permissions are set correctly.
Q: Does updating the class count retroactively affect any reports or history?
A: Adjusting the class count updates the value displayed on the client's profile. If you have questions about how this may affect reporting, reach out to ClubReady Support at support@clubready.com for further guidance.