If you're experiencing a compatibility issue with ClubReady, this article will help you identify supported environments and troubleshoot common problems related to browsers, devices, or third-party software.
Supported Browsers:
ClubReady is optimized for the following web browsers:
-
Google Chrome (latest version) – Recommended
-
Microsoft Edge (latest version)
-
NOTE: Internet Explorer is no longer supported and may cause display or functionality issues.
Device Compatibility:
ClubReady is a web-based platform and can be accessed on:
-
Desktop/laptop computers (Windows or macOS)
-
Tablets (iPad and Android tablets – limited functionality)
-
Mobile phones (iOS and Android – best used for limited tasks)
For full functionality (e.g., managing schedules, reporting, and admin settings), we recommend using a desktop browser.
Third-Party Software & Integrations:
ClubReady integrates with several third-party platforms. Compatibility can vary based on configuration:
-
Payment processors (e.g., Merchant accounts): Ensure your processor is supported by ClubReady.
- Hardware integrations (e.g., check-in kiosks, barcode scanners): Refer to ClubReady's approved device list, Recommended Hardware.
Best Practices:
- Clear browser cache and cookies.
- Disable browser extensions that may interfere (especially ad blockers or script blockers).
- Check for updates to your browser or operating system.
- Try another supported browser to rule out browser-specific issues.
- Restart your device and attempt to access ClubReady again.