This guide describes the tested and recommended peripherals that should be used with ClubReady and our Point of Sale (POS) terminal. The guide will describe how each piece of equipment will be used. You will notice our recommended peripherals list is limited. The reason for this is we evaluate hardware based on durability, reliability, cost and uniformity of support.
Please Note:
- Any hardware that does not exactly match the items in this guide will have limited to no support by ClubReady Support.
- Our ClubReady Hardware Order Form currently lists only our remaining inventory for sale, it is very limited, and this option will be discontinued upon depletion of our current inventory.
Content:
PC
Check-in Scanner
Check-in and POS Scanner
Signature Pad
Receipt Printer
Cash Drawer
Tap to Pay
Webcam
iPads & Tablets
PC with Internet Access
- REQUIRED for all clubs -
Description: Used to access club’s ClubReady website. Cable or DSL connection wired or wireless is required.
- Intel Core i5 or better processor
- 16 GB of RAM (more memory is recommended if the system has an integrated video card)
-
At least 7- 8 USB ports needed to handle the full peripheral POS hardware with wired keyboard and mouse
- Windows 10 is needed
- Microsoft Office or Open Office is recommended, but this is up to you if are going to use this for your studio. (any version that includes Word and Excel capabilities)
Please Note:
- Apple computers will NOT support POS/Check-In hardware used with ClubReady.
- An adapter can be used for keyboard and mouse. It is recommended to have the USB ports as ClubReady may not read hardware when it is plugged into an adapter.
Background Check-In Scanner
Important Notice: The Honeywell Genesis 7580G check-in scanner has been discontinued and is no longer available for purchase. However, if you currently own one, it will still function with ClubReady. We encourage you to explore our recommended alternative option for your studio's check-in process moving forward.
- RECOMMENDED for membership based clubs -
Manufacturer: Honeywell
Model Name: Genesis XP
Model Number: 7680g
Description: A hands-free presentation scanner that delivers an impactful customer experience while increasing business productivity. Featuring extreme performance “XP” scanning technology in a flexible design that fits multiple workflows. It is configured to communicate with the ClubReady Desktop Application. It is used for checking in clients by scanning barcodes in the background without disrupting activities on the front-desk computer. This allows one computer to be used for check-in as well as membership sales, POS sales, or other activities. The ClubReady Desktop Application program is required and can be downloaded from within ClubReady.
Please Note:
- The scanner is capable of performing all functions, including POS, and can be configured for those tasks. However, it is designed to remain stationary on a desk and is not intended to be handled by staff, as it could be damaged if dropped. For handheld use, we recommend using the Voyager scanner instead.
Web Kiosk Check-In and POS Scanner
- RECOMMENDED for Personal Training (PT) based clubs -
Manufacturer: Honeywell
Model Name: Voyager
Model Number: MS9520
Part Number: MK9520-32A38
Description: Can be used for scanning client bar codes at check- in, but requires the ClubReady Web Kiosk to be the active screen, disrupting other users of the computer. It can also be used for assigning barcodes to new members, scanning product barcodes during a sale at the POS, and for searching for clients within ClubReady by scanning barcodes.
Please Note:
- This scanner will only work with the Web Kiosk method of check-in and will not work with the ClubReady Desktop Application.
- This scanner and the Web Kiosk do not handle bulk check-in as well as the "Background Check-In Scanner". This method of check-in is designed to welcome clients/members of club, provide feedback on their number of visits, wish them a happy birthday, and confirm they have a personal training session. It also can prompt them to buy more personal training sessions, let them know about specials and news/updates that you configure it to notify them with.
Electronic Signature Pad
- RECOMMENDED for Agreement write up -
Manufacturer: Topaz Systems
Model Name: Topaz SigLite Backlit LCD 1x5
Part Number: T-LBK460-HSB-R
Description: Used for capturing electronic signatures and attaching them to the package Agreement/ Contract. This greatly increases the chance of defeating a charge-back by a client as the signed agreement can be emailed to the card company. This reduces fraud, both by the trainer, and the client.
Please Note: This device is highly recommended.
Thermal Receipt Printer
- RECOMMENDED for POS Terminal -
Manufacturer: Star Micronics
Model Name: TSP100
Part Number: TSP143U
Description: Used for printing receipts when making sales through the POS terminal. Extra rolls of paper may also be ordered. (Includes USB cable). This printer requires thermal receipt paper.
Please note: The receipt printer is compatible with Chrome. This printer is required for the cash drawer to automatically open after a sale. This requires a Star serial interface cable to be connected from the printer to the cash drawer which can usually be ordered with the cash drawer.
Serial Cash Drawer
- RECOMMENDED for running POS Terminal -
Manufacturer: EOM-POS
Part Number: EOM-100
Important Note: Can be purchased through Amazon HERE.
Description: Used for holding cash, checks, and signed receipts from POS purchases. Using the cash drawer feature of ClubReady allows you to manage your receipts on a daily basis, and to receive reports on opening and closing balances. This device is
RECOMMENDED.
Please note: Previous suggested model (Titan Jr (Dark Grey) by LOGIC CONTROLS) has been discontinued by manufacturer.
Credit Card Swipe-Only Reader
IMPORTANT NOTICE: The Magtek CENTURION credit card swiper (Part Number: mag-21073145, Security Level: 2) will be sunsetting in the near future. Please explore our Tap to Pay alternatives for your studio's payment transactions.
Tap to Pay Devices
Manufacturer: Ingenico
Model Names: Link 2500 / Lane 3000 / Lane 3600
Important Note: Can be purchased through HERE.
Description: Used for contactless payment-enabled card, smartphone or wearable device that allows users to make purchases by tapping it against the terminal. This device is RECOMMENDED.
Webcam
Manufacturer: Microsoft
Model Name: LifeCam HD-3000
Part Number: T3H-00011
Description: Used to take photos directly into ClubReady.
Please Note: This device is compatible with Chrome.
iPads & Tablets
Description: iPads and tablets are used as class check-in monitors.
Please Note: Any iPad and or tablet of your choice will work with the ClubReady (and affiliated products) apps, however, you want to keep your app current on updates, and upgrade (purchase the latest model) your devices every 6 years (or so).