This article will explain the difference between "Check In" and "Log Off" in ClubReady.
Check In
1. What does "Check In" mean in ClubReady?
This means the prospect/member has "arrived" or "attended" the studio. This is not looking if a user has participated in a class or service.
2. Available Check In Resources
Check In Options Comparison
Check In Web Kiosk Overview
Check In Web Kiosk Settings
ClubReady Desktop Application Overview
ClubReady Class Kiosk App
Reports - Checkin Export
Logging In
1. What does "Logging / Log Off" mean in ClubReady?
This means the prospect/member has "attended" a class or a service. You are confirming they were present (or not) for their booking.
NOTE: A logged booking does not mean that the client was checked in though since there is the option of virtual classes to where a client does not have to be at the location to take the class. This is important to note for the lost sheep report.
2. Available Logging Resources
How To Log A Session
Log A Class Booking
Set Automatic Rules For Unlogged Bookings
Reports - Booking Event Log
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Please review the requirements in each article linked