This article and video will guide you through creating, using, and editing community discussion forums. A discussion forum allows your staff and/or your clients to post about topics, ask questions, and provide feedback.
1. Create a Discussion Category
Navigate Setup > Communication > Discussion Categories.
Now you are going to add the name of your Discussion Category. From here, you can also choose if the Customers Can View/Participate in this Forum. The next options will allow the Trainers Can View/Participate in this Forum.
Discussion Categories will be listed on the bottom of the page. Use the edit pencil to change the Category name and/or description. The option to Disable it (or enable), and to change who can view this forum.
2. Using the Discussion Forum
Accessing The Discussion Forum As a Staff Member
Navigate to Main > Discussion Forums. To participate in a discussion, click on a current post. To begin a new post, click on Add New Discussion you will be able to add a new subject to your Discussion. Staff can also use the Recent Discussion Widget.
Accessing The Discussion Forum As a Club Member
Log into the Wellness Portal and go to Discuss > Community Discussion. To participate in a discussion, click on a current post. To begin a new post, click on Add New Discussion you will be able to add a new subject to your Discussion
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Club Setup - Can access setup
- Club Setup - Can access discussion categories setup
- General / Misc - Can access community discussion
- General / Misc - Can edit / delete discussion forum posts