This article will guide you through understanding the difference between using the Card payment method and the External payment method in ClubReady. Choosing the correct payment method ensures transactions are recorded accurately and aligns with how the payment was collected.
Card Payment Method
The Card payment method is used when the payment is being processed through ClubReady during the transaction.
When selected:
- The payment is processed through ClubReady.
- The transaction is recorded directly in the member's account.
- Staff complete the payment workflow within ClubReady.
This option is commonly used when processing traditional credit card transactions through ClubReady's payment processing workflow.
External Payment Method
The External payment method is used when the payment is collected outside of ClubReady using a third-party payment processor or terminal.
When selected:
- ClubReady records the payment as paid.
- The actual payment is collected outside of ClubReady.
- Staff are responsible for processing the payment using the external payment system.
Examples of External payment providers include:
Use Cases
1. Processing a Payment Through ClubReady
- A member purchases a package at the front desk.
- A staff member selects Card during checkout and processes the payment through ClubReady.
- Result: The payment is collected and recorded directly within ClubReady.
2. Accepting a Chip Card Payment
- A member wants to pay using a chip-enabled credit card.
- The club processes the payment through a Square terminal and selects External in ClubReady.
- Result: The payment is collected through Square while still being recorded in ClubReady.
3. Recording a Payment from a Third-Party Provider
- A member pays through an external payment solution such as PayPal.
- Staff record the transaction using the External payment method.
- Result: ClubReady reflects the payment even though it was not processed directly through the platform.
4. Using an External Payment Terminal at the Front Desk
- A club uses Moneris terminals for all in-person transactions.
- Staff process the payment through Moneris and select External when recording the payment.
- Result: The member's account is updated while payment processing remains with the external provider.
Frequently Asked Questions
Q: What does the External payment method do?
A: It records the payment in ClubReady while allowing the actual payment to be processed outside of ClubReady.
Q: Does External mean the payment isn't recorded in ClubReady?
A: No. The payment is still recorded in ClubReady. The difference is that the payment is collected through a separate payment provider.
Q: When should I use the Card payment method?
A: Use Card when the payment is being processed directly through ClubReady during the transaction.