ClassPass Integration – ClubReady Support

This article will guide you through the ClassPass integration and setup process for your site. ClassPass is a software company that offers an expansive list of classes for a monthly rate allowing your members to book into whichever classes are made available.

Please Note:

Please note that this is a functionality that may not be enabled by default in your club. Please contact ClubReady Support for more information or to turn this functionality on for your club
ClassPass bookings cannot be canceled via ClubReady and are required to be cancelled via ClassPass. The only exception is when the class is cancelled, it will cancel all associated bookings. Because of this, the Cancel and Rebook buttons have been removed from the booking details window.
ClassPass credits cannot be sold in ClubReady. They are created when a booking is made and removed if the booking or class is cancelled.
Upon booking, the ClassPass system performs an existing member check that looks in the ClubReady system for that member. If no member is identified, it will create a lead and associate the designated lead type configured in setup.

Content:

What is ClassPass
Preliminary Steps to Configure the Integration
How-to: Setup the ClassPass Integration
Viewing ClassPass Integration

What is ClassPass?

ClassPass is a SaaS company that offers an expansive list of classes for a monthly rate.
The idea is for ClassPass members to book a class at a variety of locations, without having to sign up for a specific club's membership.
ClassPass bookings can only be made via their application.

Preliminary Steps to Configure the Integration:

Contact ClassPass to sign up.
Contact ClubReady to turn ClassPass functionality.
Follow steps below to setup the ClassPass integration page in ClubReady
Contact ClassPass to complete API connection. Please make sure you provide them with Store ID and Organization ID (Chain ID).

How-to: Setup the ClassPass Integration

To access this screen, go to Setup > General > Integrations.

By selecting the green + you will add the integration to your club. Once selected, click on the ClassPass Integration to configure

From this screen you have the following options:

Enable: Select the checkbox to make the integration available.

Select Membership Lead Type: Choose from the drop down the default lead type that ClassPass leads will be created as. If a lead is created in ClubReady, from ClassPass, this will assign their type. This allows clubs to configure ClassPass specific types for better tracking. If you do not have a ClassPass lead type, we recommend you create one. To learn more on how to setup a lead type, click here.

Select Classes: Choose from the list the classes you would like to make available through ClassPass.
The following class settings need to be configured properly, otherwise the class will not appear in the available list of classes.

Disabled?: A class must not be set as disabled.

Available for Scheduling: Make sure all class settings have been configured to have this class available for scheduling.

Attendees Must Book A Place In Class?: The class must be set to Yes.