ClubReady uses tags to extract relevant information from the system to autopopulate your emails with client/member information. This article will help you understand each Email Tag and the available data tags for your email templates.
Please Note:
- Tags can be located under Setup > Communication > Email Template when you edit an existing template or when adding a new.
- Tags marked as 'Transactional Email Only' means that it cannot be used in an email blast. Transactional Email are sent as a result of an event, such as a new booking, cancellation, or agreement change.
Tag
|
Description
|
Exception
|
[accountchangenotification]
|
Will be replaced with internal note detailing a clubs account or routing number change
|
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[accountvalue]
|
Remaining value of installments
|
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[address]
|
Will be replaced with customer address (including City, State and Zipcode)
|
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[addtocalendar]
|
Will be replaced with the users base calendar url
|
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[addtocalendargoogle]
|
Will be replaced with the users google calendar url
|
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[addtocalendarics]
|
Will be replaced with the users ics calendar url
|
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[addtocalendaryahoo]
|
Will be replaced with the users yahoo calendar url
|
|
[agreementdetail]
|
Will be replaced by the details of an agreement
|
transactional email only
|
[AssignedStaffType]
|
Admin Type name of the assigned Staff Type
|
|
[barcode]
|
Will be replaced with persons check-in barcode (as text)
|
|
[barcodeimg]
|
Will be replaced with persons check-in barcode as a barcode image
|
|
[bookingdetail]
|
Used for transactional emails - will be replaced by details of a booking
|
transactional email only
|
[bookingdetailendtime]
|
CAN ONLY BE USED WITH bookingdetail, will show End Time
|
|
[bookingsnextweek]
|
Will be replaced with upcoming bookings summary for next 7 days
|
|
[bookingspastweek]
|
Will be replaced with bookings summary past 7 days
|
|
[cancellationpolicy]
|
Used for transactional emails - will be replaced by the relevant booking cancellation policy
|
transactional email only
|
[cancelResetPasswordLink]
|
Will be replaced with cancelResetPasswordLink
|
|
[cardonfileexpiration]
|
Will be replaced by details of the credit card on file expiration date and number of days to expiration if soon
|
|
[chargesshowas]
|
Will be replaced by the 'charges show as' entry in setup - normally set to the club merchant name or bank
|
|
[classcancellationdetail]
|
Will be replaced by the details of a cancelled class
|
transactional email only
|
[classschedule]
|
Provides a link to class schedule
|
|
[communicationprefsurl]
|
Will be replaced by the URL of the user's Communication Prefs Update page.
|
|
[content]
|
Used in email blasts and automated rules emails - will be replaced by text entered when sending blast
|
|
[contractexpirationdate]
|
Will be replaced with expiration date of most recent active agreement.
|
|
[creditcardlast4]
|
Will be replaced with last 4 digits of persons primary credit card on file
|
|
[currentdayname]
|
Will be replaced with current weekday name
|
|
[currentdaynumber]
|
Will be replaced with current numeric day of the month
|
|
[currentmonthname]
|
Will be replaced with current month name
|
|
[currentmonthnumber]
|
Will be replaced with current month number
|
|
[currentweight]
|
Will be replaced by persons current weight
|
|
[currentyear]
|
Will be replaced by current year
|
|
[declinedraftdetail]
|
Will be replaced by the details of a declined draft planned payment
|
transactional email only
|
[defaultsignature]
|
Will be replaced by default signature text entered in general email settings
|
|
[draftpaymentdetail]
|
Will be replaced by the details of a successful draft payment made
|
transactional email only
|
[exerciselibrary]
|
Will be replaced by random exercise detail
|
|
[facebook]
|
Will be replaced by your facebook page
|
|
[facebookrawurl]
|
Will be replaced with the raw url of your facebook page
|
|
[firstname]
|
Will be replaced with persons first name
|
|
[fitnesstip]
|
Will be replaced by a random fitness tip
|
|
[goals]
|
Will be replaced by the persons current goals entered
|
|
[header]
|
Used in default mail templates replaced with club name / logo as a header
|
|
[lastcheckindate]
|
Will be replaced with persons last club check-in date
|
|
[lastcheckindaysago]
|
Will be replaced with how many days since persons last club check-in
|
|
[lastname]
|
Will be replaced with persons last name
|
|
[lastpaymentamount]
|
Will be replaced by the amount of the last payment made including any sales tax
|
|
[lastpaymentdate]
|
Will be replaced with the date of the persons last payment date
|
|
[locationaddress]
|
Will be replaced with Club Address (including City, State and Zipcode)
|
|
[locationcity]
|
Will be replaced with Club City
|
|
[locationemail]
|
Will be replaced with Club Email
|
|
[locationgeneralmanager]
|
Will be replaced with Club General Manager (defined in Setup --> General Preferences)
|
|
[locationid]
|
Will be replaced with club location id
|
|
[locationname]
|
Will be replaced with Club Name
|
|
[locationphonenumber]
|
Will be replaced with Club Main Phone Number
|
|
[locationstate]
|
Will be replaced with Club State
|
|
[locationwebsite]
|
Will be replaced with the Club Home Page URL from General Settings
|
|
[locationwebsiterawurl]
|
Will be replaced with the raw Club Home Page URL from General Settings
|
|
[login]
|
Will be replaced by a URL for resetting your password.
|
|
[loginurl]
|
Will be replaced by the URL (as a html link) of the clubs login page
|
|
[nutrition]
|
Will be replaced by summary of persons nutrition tracking past 7 days
|
|
[pastdueamt]
|
Will be replaced with persons current past due amount
|
|
[pincode]
|
Will be replaced with persons pincode (if pincode check-in is used)
|
|
[pospaymentdetail]
|
Will be replaced by the details of a successful POS transaction
|
transactional email only
|
[posreceipt]
|
Will be replaced by a point of sale terminal payment receipt
|
transactional email only
|
[recurringdues]
|
Will be replaced with customer recurring dues amount
|
|
[referredbyfirstname]
|
Will be replaced by the firstname of the person who referred the person receiving the email
|
|
[referredbyheshe]
|
Will be replaced by either 'he' or 'she' depending on the gender of the person who referred the person receiving the email. If gender is unknown then 'they' will be used
|
|
[referredbyname]
|
Will be replaced by the fullname of the person who referred the person receiving the email
|
|
[refunddetail]
|
Will be replaced by the details of a refund issued
|
transactional email only
|
[resetpassword]
|
NOT IMPLEMENTED
|
|
[resetpasswordcode]
|
NOT IMPLEMENTED
|
|
[resetPasswordLink]
|
Will be replaced with resetPasswordLink
|
|
[returned]
|
Will be replaced by the details of a payment that has returned with return reason
|
transactional email only
|
[staffmemberassigned]
|
First and Last name of the staff member assigned to the user
|
|
[staffmemberassignedemail]
|
Email1 of the staff member assigned to the user
|
|
[targetweight]
|
Will be replaced by the persons target weight
|
|
[totalrecurringdues]
|
Will be replaced with the sum of all future dues
|
|
[transferredfromlocationname]
|
Will be replaced with Origin Club Name of moved user
|
|
[transferredfromlocationname]
|
Will be replaced with Origin Club Name of moved user
|
|
[twitter]
|
Will be replaced by your twitter page
|
|
[unsubscribe]
|
Will be replaced by an unsubscribe link
|
|
[useremail]
|
Will be replaced with users email address
|
|
[userid]
|
Will be replaced with user id
|
|
[username]
|
Will be replaced by the persons login username
|
|
[viewinbrowser]
|
Will be replaced by a view in browser link
|
|
[weightcurrentvstarget]
|
Will be replaced by how many lbs the person is from their target weight
|