This article will guide you through recommended steps if the Brivo access card is working but not displaying in the Check In Monitor.
1. Why is the check in not showing up?
This could be due to the integration not being connected.
2. How can I resolve this issue?
Confirm your Brivo setup is correct. Navigate to Setup > General > Door Access > Link Door Access To Check In > set to Yes.
3. What if the issue persists?
Please reach out to ClubReady Support and we can further compare your Brivo/ClubReady setup and escalate if needed.