This article will guide you through how to enable or reverse a client opt-out. Please be aware that reversing an opt-out may have financial repercussions based on your state restrictions if the client does not consent to it.
1. Access Client Profile
Search and select the desired client then click on the Profile icon.
2. Verify and Enable General & Weekly Emails
Scroll down the client's profile to the section labeled Online Site Details. If you want the client to receive General Offers Emails and Weekly Update Emails they will need to have a check in each check box. If you want them to not receive either email you will want to uncheck the checkbox.
Once you have made the desired updates click on the button Click To Update to save your changes.
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Prospect Management - Can access prospects
- Member Management: General - Can access member options
- Member Management: General - Can edit member profiles