Account Updater
Instructor Payroll
- Add, Edit And Remove Time Clock Entries
- Change Sales Person On An Agreement Invoice
- Report - Draft Commission
- Report - Staff Commission
- Reports - Session Payroll
- Reports - Staff Gross Sales
Auto-Renewal
Canada
Chargebacks
- Best Practices for Fully Managed Studios with ClubReady
- Chargeback Reversal Process
- Chargeback Overview
- Chargeback Handling For Fully Managed Clubs
- ClubReady Returns Process for Fully Managed Clubs (Flow Chart)
- Top Reasons For Chargebacks
Draft
- Active Draft vs. Active EFT
- Best Practices: Onboarding Merchant
- Change Agreement Draft Status
- Common Decline Responses
- Disabling Draft On Individual Invoices
- How To Import Auth.net - ACH Returns Into ClubReady
Fees
Invoice Management
- Temporary Holds on Invoices
- ClubReady Invoices
- Complete Guide To Invoices
- What If A Client Has Been Double Charged?
- How To Split An Invoice
- Issue A Credit Memo
Late Pay Settings
- ClubReady Collections: Change of Mailing Address
- Setup / Edit Late Pay Settings
- Late Pay Settings And Managing Past Due Customers - Recorded Webinar
- How Are Late Fees Determined?
- Waive A Return Or Late Fee
- Why is the option to "Force Third Party" not showing?
Past Due Communication
- Communicating With Past Due Clients - 1 On 1
- Communicating With Past Due Clients - Email Blast
- Communicating With Past Due Clients - Sms Text
- How To Manage A Past Due Member In The Check In Monitor
- Past Due Communications
- Past Due Manager Options
Payment Profile
- Bill To A Responsible Customer
- Card Present vs. Card Not Present
- Edit Credit Card On File Expiration Date
- Enforce Payment Details When There Are Future Invoices
- Hard Declines
- How Can A Client Update Their Credit Card On File?
PCI
- What is PCI and why is PCI so important?
- Getting Started with PCI
- SecureTrust Certification for ClubReady
- PCI: Basics
- SecureTrust
- How does ClubReady protect and secure customer data?
Refunds
- Refund Cross Club Payments
- Complete Guide To Refunds
- Difference Between A Refund And A Void
- Refund A Membership Invoice Through Client Billing
- Refund A Service Invoice Through Client Billing
- Refund A Product Invoice