This article will explain the differences between services for Fully Managed Studios and Club Managed Studios.
Full Service vs. Club Managed Services (U.S):
Key Features | ClubReady Managed | ClubReady DIY |
Credit card payments processed in ClubReady sites | ✔ | ✔ |
ACH payments processed in ClubReady site | ✔ | ✔ |
Monthly draft run automatically on invoice date | ✔ | ✔ |
Auto re-drafting on declined payments for 3 consecutive days | ✔ | ✔ |
Credit card account updater | ✔ | ✔ |
Merchant processor integration updates (WorldPay) | ✔ | ✔ |
EMV integration | Not Available | Not Available |
Transaction funding schedule | Twice weekly by ClubReady | Credit Card: 24-48 hours ACH: 72 hours |
Chargeback management (logging in ClubReady + Casework) | ClubReady | Club |
Return ACH payments logged in ClubReady site | ClubReady | Club |
Franchise fee management with signed MVA | ✔ | X |
ClubReady fees | Withheld from ClubReady remits | Paid by credit card on file |
Past due member management | Available for a fee | Available for a fee |
Draft sweep services for past due invoices | Available for a fee | Available for a fee |
Full Service vs. Club Managed Services (Canada):
Key Features | ClubReady Managed | ClubReady DIY |
Credit card payments processed in ClubReady site | ✔ | ✔ |
Credit card refunds processed in ClubReady site | ✔ | X |
ACH payments processed in ClubReady site | ✔ | X |
ACH refunds processed inClubReady site | ✔ | X |
Monthly draft run automatically on invoice date | ✔ | ✔ |
Auto re-drafting on declined payments for 3 consecutive days | ✔ | ✔ |
EMV integration | Not Available | Not Available |
EMV terminal required for card present payments | Yes | Yes |
Account Updater | Not Available | Not Available |
Funding schedule | Twice weekly by ClubReady | As scheduled by Moneris |
Monthly ClubReady fees | Withheld from ClubReady remits | Paid by credit card on file |
Chargebacks logged in ClubReady site | ClubReady | Club |
Chargeback disputes and retrieval documentation | ClubReady | Club |
Returned ACH payments logged in ClubReady site | ClubReady | Not Available |
Past due communications | Available for a fee | Available for a fee |
Sweep for past due invoices | Available for a fee | Available for a fee |
Payment Processing Process:
ClubReady Managed Partners:
Club Managed Partners: