This article will guide you through closing a company invoice.
Navigate to Setup > Corporate Sales > Company Setup.
Click on the edit pencil next to the existing company profile.
Click on the green plus sign to view member's invoices.
To close a company invoice, you must mark the invoice as paid. Select the button Mark as Paid.
To confirm, select Yes. This will subsequently mark all member invoices contained inside the company invoice as paid. This will also lock the invoice and no further changes can be made.
NOTES:
- This process can take several minutes, depending on the quantity of member invoices inside the company invoice.
- Member invoices cannot be removed; credit memos, invoice adjustment, and payments will no longer apply to a closed company invoice.
- Company invoices can be marked as paid even if they have an outstanding balance. Once an invoice is closed, funds are no longer automatically applied to the invoice, and all member invoices inside are still "paid"
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Member Management : General - Can setup and manage Corporate Sales accounts