This video and article will guide you in creating credit memo types. The Credit Memo functionality is a way to "write-off" or apply a waived portion of what is owed on invoices without losing the historical tracking of having an invoice.
Navigate to Setup > Sales and Metrics > Credit Memo Types.
To create a new memo type now click Add.
Name: Name the type of credit memo you are creating. For example you might have a credit memo for "balance adjustment"
Description: Describe the purpose of the credit memo if desired
Minimum Amount: This allows you to set a minimum amount allowed when adding a credit memo
Maximum Amount: Enter your max amount. you must set a max amount greater than zero
Allowed Invoice Types: Select what type of invoices this credit memo will be applied to. You must select at least one type.
At corporate level, go to; Setup > Sales and Metrics > Credit Memo Types. Select the edit pencil next to the Credit Memo Type you wish to change or select the red x to the far right to remove it.
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Club Setup - Can access setup