Bookings (New UI): Cross-Club Class Booking

Make it easier for members by learning how to do a cross-club class booking! This guide will help you understand the steps needed to get a member from another club into your classes. 

Please Note:

• If you do not see the option to "Include clients from other clubs" one (or both) reasons may apply:
  • You have not enabled the class to allow cross-club booking; learn how to do this here. 
  • Corporate has not enabled for your location to allow cross-club booking; learn more about this here. 

1. New Booking +: Click on the class you wish to book your customer in. 

2. Include clients from other clubs: Check the box and enter the name of the customer. 

3. Select Customer: Your search results will produce any (and all) customers that share the results; this can be first name, last name, or email. 

Note: The customer's primary club will be in parentheses. 

4. Make the Class Booking: Set the information or send out confirmation (if needed) and then select Make the Class Booking to sign your customer up. 

Congratulations! You have successfully booked another club's member into your class!