This article will explain the Amenity Log feature in ClubReady. This view will allow you to view when an amenity was added and/or removed from a users profile, on which date and how it was added or removed.
Viewing Users Amenity Log
Navigate to Prospect/Members tab > search & select a user > All Details > General > Amenities. The page will display a hyperlink under the user's name called "View Amenity History". When clicked on, a pop-up will appear of that users amenity log.
"Updated By" Column
There are numerous ways that an amenity can be added or removed from a users profile. The Updated By column will help explain how the amenity was added/removed.
- Staff Member - amenities can be manually added and/or removed by a club staff member with proper permissions. When this happens the column will display the staff members first name, last name & staff ID.
- Automation Rule - it's possible to setup an automation rule to remove a specific amenity off user profiles if a certain condition/trigger happens. When this happens the column will display the automation rule name & rule ID.
- System Admin - if a sales package is setup to drop an amenity when sold it will add to the amenity to the user's account and display as added by System Admin. Also, if an amenity is a part of a package that the user has purchased, and their amenity is removed, when their next invoice is paid the system will add the amenity back to their account. When this happens, it'll display as being added by System Admin.
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Member Management: General - Can access client options