This article is a guide for staff to change their notification settings.
Please Note:
- Text Messages (SMS) requires communication credits be purchased. Admins can also be added as CC's on some emails to clients.
1. Access Staff Profile: After the employee logs in, they can access their profile in the top-right corner by clicking the round picture and select the View Profile.
2. Update Employee Profile: Enter your email address so that you can receive new booking or cancellation notifications. If your club will be sending text notifications enter your cell phone. Click To Update Your Profile and then click on the My Notification Settings.
3. My Notification Settings: By default, all new staff are automatically enabled to receive booking notifications. Once you click on the My Notify Settings tab the screen will advance to the actual notification settings area.
- Text Message Notify ON & CellPhone Number: Select this checkbox if you want to receive notifications via SMS and enter the cell phone number you wish to receive SMS notifications to
- Changes Within Hours: Decide how soon before the appointment you want to receive schedule change notifications. Using 0 will ignore time.
- Always Send Email Notifications: Select this option if you want to be notified about all changes, at all times.
- Notify For All Changes: Be notified for ALL schedule changes in relation to yourself
- Notify Only For New Bookings: Only be notified when a new booking is made for you
- Notify Only For Cancellations: Only be notified when your bookings are cancelled
- Lead Resubmission Email: Click this checkbox if you would like to receive notifications if an existing lead has re-expressed interested in the club. This feature alerts you that a lead has been re-submitted.
- Payroll Daily Update Emails: Click this checkbox if you would like to receive notification about your payroll
4. Save: Click the Click To Update Notify Settings button to save your changes.
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- All staff will have access to change their notification settings.
- Email notifications by class and service will need to be enabled under scheduling.
- Have the staff cc'd on any booking or cancellation.
- Text Messages (SMS) requires communication credits be purchased.
- Scheduling Text Messages must be enabled under Setup > Scheduling > General Settings.