This article will guide you through cancelling an existing class occurrence from your class calendar.
1. Select Class To Cancel: Navigate to Bookings > Classes. Next, locate and select the class you want to edit. Clicking on the class will open the class summary screen.
2. Cancel Class: Click the Cancel This Class button.
Add Days To Any Pre-Paid Session Expiration Dates: You may add a select length of time to the expiration date on any pre-paid session credits that were used by customers
Contact Bookings: This will display an optional message to email to customers related to the cancellation. You may also choose to Send A Test Message.
- NOTE: This message has a 160 character limit.
Add Message To News: If you would like to add this message to your Club News select this box. Club News displays in the customer wellness portal in their Home page
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Classes - Can access classes
- Classes - Can cancel scheduled classes