This article will guide you through testing the receipt printer and cash drawer.
1. Access Full POS Terminal Settings
Navigate to Setup > Sales > POS Terminals.
Click on the edit pencil for a Full POS Terminal (your terminal may be named different, but will not have "Simple POS" tag).
2. Printer and Cash Drawer Test
Clicking the edit pencil will Advance you to the POS Terminal Settings Screen. Scroll down to the bottom of the settings page to where the Test Printer Settings are located.
PRINT A TEST RECEIPT - This button is to verify the receipt printer is able to print a test page.
OPEN CASH DRAWER - This button is to verify the receipt printer is able to pop open the cash drawer.
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Club Setup: Can access setup
- Club Setup: Can access POS terminals setup