This article will guide you through generating the Membership Lifespan Report. This report will show total duration in days of all membership packages, current and completed over the previous 5 years.
Please Note:
- The retrieval of reports is limited to a 5-year (location level) or 2-year (corporate leve) timeframe from the current date, and the download process may vary in duration depending on the selected time frame.
- Reports are not customizable.
- This report reflects outcomes in real-time.
Accessing Your Report: Navigate to Setup > Reports > Members > Membership Lifespan.
Understanding Your Report: The export will have 2 tabs, Member Lifespan by Location and Detail. The Member Lifespan by Location tab will show membership agreements from the previous 5 years. You will see the location name, total duration of agreements in days, number of agreements, and average length of the agreements in days.
- To export the data, select the floppy disk and choose your method of export: CSV (comma delimited), PDF, or Excel.
- Use the plus (+) signs on the left side of the online report or the Excel document to expand each of the categories and view details.
The Detail tab will contain the following information:
Store ID: ID number of the club.
Location Name: Name of the club.
Category: Current or completed PIF or EFT.
Duration Days: How long the agreement was active for.
Agreed Start: Date the agreement started.
Agreed End: Expiration date of the agreement.
Agreement #: Agreement number.
Member name: Name of the member.
Member ID: ID number of the member.
Package Name: Membership Package name.
Last Pay: Date of the member's last payment.
Next Pay: Date of the member's next payment.
Requirements - A 'Master Admin' login or a staff login with the following permissions.
- Reporting: Can access reports
- Reporting: Can access members: Membership Lifespan