This article will guide you through understanding the New Deal icon when viewing a user's profile.
1. Locate Setting
Navigate to Setup > Sales > Sales Settings > General.
Toggle No for setting Membership Sales Done Externally.
NOTE: If set as Yes, this indicates the club is selling memberships externally. Therefore you don't need a New Deal button to do a write up. All you would need to do is convert the prospect to a member since the agreement was done outside of ClubReady.
2. New Deal Icon
Search and locate a user > New Deal will now display for you to write an agreement.