This article will show a list of frequently asked questions by ClubReady users in regards to sales packages.
Why is my member not being billed monthly?
Confirm your Package Duration setting is set for 1 month.
Navigate to Setup > Sales > Sales Packages > search for your package > Settings tab.
How can I set a package to charge the customer their first and last month in their down payment?
You will need to create an installment plan (example: 6 months or 12 months). The setting will allow you to select when you want the member to pay for each installment.
Navigate to Setup > Sales > Sales Packages > search for your package > Installments tab.
Why is the new price not showing when selling a package?
If you made an adjustment to a sales package price, make sure it is also updated under the Installments tab. This price overrides the amount added under the Settings tab.
Navigate to Setup > Sales > Sales Packages > search for your package > Installments tab.